Enterprise UX Research

Extend your team and impact with remote enterprise UX research services.

Achieve high-quality and conversion-focused user experiences backed by research and data. No guesswork, just proven strategies.

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How we’ll design and validate exceptional user experiences

Leveraging the power of data and extensive research, we’ll provide valuable UX research insights and strategic guidance to enhance top-notch experiences specifically designed to drive conversions.

We employ methods that allow us to dig into the needs of your users beyond their interaction with your experience to come up with a truly delightful and helpful solution to your user’s problems. Our team of UX researchers supports a variety of research methods, including:

  • Expert reviews including Cognitive Walkthroughs and Heuristic Evaluations
  • Usability Evaluation
  • Customer discovery interviews
  • Card Sorting and Tree Testing
  • Surveys - including Intercept and Email based surveys
  • Research Roadmap creation and prioritization
  • Research Strategy
  • A/B Testing
  • Click tracking analysis

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    Our Simple and Seamless Approach

    Our experienced team brings a wealth of knowledge in UX research. Trust us to deliver comprehensive services tailored to each stage of your UX research process.

    Experiment Zone CRO Process

    Core Services

    Customer Satisfaction and Pain Points Monitoring

    We track your customers’ experience at every key step in their journey. Our ongoing monitoring partnership will include:

    • Launching and monitoring intercept surveys strategically placed at key steps along the customer journey
    • Gathering insights and providing actionable insights and prioritized recommendations to inform your UX strategy
    • A monthly call to discuss learnings from surveys and identify new opportunities and priorities

    Research Operations Management

    We create and manage your end-to-end research operations. We will partner with your team to support research goals and organize UX research execution while taking care of the time-consuming side of operations with:

    • Managing recruitment, screening, scheduling and compensation for participants
    • Providing guidelines for consent, storage & protection of personally identifiable information (PII)
    • Providing tools for managing and synthesizing research insights
    • Guidance & maintenance of research tools your team should be implementing
    • As needed: create and run workshops for your team to understand the role of research operations

    A La Carte Services

    Usability Evaluation

    We identify the top pain points in your customer journey by learning from representative customers.

    Customer Discovery Interview

    We provide a deep understanding of your customers.

    Why Experiment Zone?

    CRO & Research Experts logo

    CRO & Research Experts

    With thousands of experiments and research hours under our belt, we apply our expert knowledge to accelerate your CRO strategy

    Roadmap Prioritization logo

    Roadmap Prioritization

    Our working roadmap of ideas aligns with your business goals and customer needs to chart the most impactful path forward

    Research & Data-Powered Results logo

    Research & Data-Powered Results

    As research & data-driven teams, our results are always backed by and leveraged by data & insights

    Recent Awards

    Clutch Austin 2023 Top Conversion Optimization Company Award Clutch 2023 Top Conversion Optimization Company Award Clutch Ecommerce 2023 Top Market Research Company Award

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