We find answers to critical UX research questions:
- How can we get more website visitors to become customers?
- Who are our customers and what matters to them?
- What products and services do our users need and want? How can we position ourselves to best serve their needs?
- Why are users dropping off in our onboarding process?
- How do we compare to our competitors?
- How can we incorporate user feedback into our process so we can build the right experience?
- What are the roadblocks that visitors and customers encounter with our website or product?
- What can we do to increase the satisfaction of our users?
- What is the best user research method for collecting feedback that balances our timeline, budget, and goals?